Digitisation of government services such as passport application may have been applauded as embracing the digital age but with it brought the challenge for Kenyans who do not have a thirst for technology as much as millennials. However, it is change that Kenyans must embrace. The problem is that the government did not do so much as educate the public about the e-citizen portal, and a person can only apply for a Kenyan passport from an individual e-citizen account.
Here’s how to apply for a Kenyan passport.
- Go to a cyber café or use a personal computer.
- Open Google Chrome, Firefox or any other web browser you can find on your screen.
- On the search bar, type ecitizen Kenya. You will get a list of results for your search. Click the e-citizen website, which is the first result on your page.
- Click Create New Account. The account creation details are your National ID number and your first name. The name and national ID must be a perfect combination. Next, add an email address, phone number, and a passport size photograph.
- Go to your email and click the link on the email received from the eCitizen portal, to activate your account. You can change your password now to something memorable.
- On the dashboard of the eCitizen portal, select the Department of Immigration Services. The dashboard has a variety of government services such as civil registration, lands and physical planning, the attorney general’s office and the immigration service department.
- Click on the Make Application tab. You will get three options that are Kenyan passport, Kenyan visa and temporary permit. A temporary permit is a travel document to any of the East African countries. It’s cheaper and faster since you can print the application and have it stamped at the border crossing point. However, a temporary permit serves you for a shorter time, and don’t forget it’s an A4 size paper that you have to keep clean all through the journey. Hence, click on Kenyan Passport, and select new Passport Application for Adult.
- Read the instructions therein. If you miss any of the steps stated there, your application will not be accepted at Nyayo House and you have to go back online and review your errors.
- Click on Apply Now button and the bottom of the instructions. It will lead you to a page with 5 steps. First step is to select the type of application (new, mutilated, lost, replacement, modification), and the page count (32, 48, 64 pages). When you select new passport, you will have a third tab, which is the type of passport (ordinary, East African Diplomatic). Select Ordinary Passport. This step has a KSh 50 tag on it, which will be added to the total you will pay at the end of the application process.
- Fill the application form. It has a section for personal details like occupation, marital status and home address. You will also require the national ID numbers of your parents and the phone number of your next of kin.
- Review your application form and make the payment. M-Pesa is one of the fastest payment methods, but you can also use a debit or credit card. Then print the application form, and your payment invoice.
- Find a recommender. You can be recommended by a religious leader, a civil servant, or a medical practitioner. Your recommender will sign the specified section of your application, and give you a copy of his/her national ID. You cannot be recommended by a member of your family.
- Take your application form to Nyayo House. Be there as early as 6:30 a.m. because the queues start before the office opens.
What you need to submit your Passport Application at Nyayo House
You have to submit your application in person. At the entrance, the immigration officers will access your documents to ensure you have filled it completely. If you have no photos, missing documents, etc., you won’t get past the entrance.
Here’s your checklist.
- A completed application form
- Three invoices of the application payment
- Original birth certificate, and a copy of it
- Original national ID, and a copy of it
- Three passport size photographs
- A copy of your recommenders national ID
- Copies of your parents national IDs (both) unless you have indicated otherwise in your application. If both or one of your parents is deceased, carry a copy of the death certificate
Kenyan Passport Fees (Ordinary Passport)
32 pages – KSh 4, 550
48 pages – KSh 6,050
64 pages – KSh 7,550